Returns and Refunds Policy

Effective Date: March 12, 2023

Thank you for choosing Mary Lores. Your complete satisfaction with our products is our top priority. However, if for any reason you are not entirely satisfied with your purchase, we offer a return and refund policy to facilitate the process.

Terms and Conditions:

1. Return Period: You have 30 days from the purchase date to return a product and request a refund or exchange.
2. Product Condition: The product must be returned in the same condition as received, without visible signs of use or damage.
3. Return Process: Email us within the 30-day return window at shop.primeprestige@gmail.com to obtain a return authorization number. Include your order number and a brief description of the reason for the return.
4. Shipping Costs: Return shipping costs are the customer’s responsibility unless the product received is damaged or defective.
5. Refund or Exchange: Once the returned product is received and verified to meet the conditions outlined above, we will process a refund or exchange based on your preference.
6. Processing Time: The processing time for returns and refunds may vary, but we will do our best to address your request promptly.

For additional questions or assistance, please contact us at shop.primeprestige@gmail.com. We are here to help.

Additional Information:

Mary Lores uses advertising platforms such as TikTok, Facebook, and Google to promote its products and services. However, the opinions and views expressed on this website do not represent those of Facebook Inc., TikTok, or ByteDance Ltd. It is important to note that the opinions and views shared on social media linked to this business reflect the thoughts of individual bloggers and online communities and do not necessarily represent those of the business, its partners, affiliates, or their respective officers, employees, staff, or board members.

Furthermore, the opinions or views expressed on social media associated with Mary Lores are not representative of Facebook Inc., TikTok, or ByteDance Ltd. Additionally, this business is not affiliated with or sponsored by Facebook or TikTok. The trademarks Facebook and TikTok are the property of Facebook Inc. and ByteDance Ltd., respectively.